Welcome to Dhruvisha Creation. These Terms and Conditions govern your use of our B2B website and services, including the purchase and sale of clothing and fabric products. By accessing or placing an order through our website, you agree to be bound by these terms.

1. Eligibility

This website is intended for business-to-business (B2B) transactions only. By registering or purchasing, you confirm that you are acting on behalf of a business entity and have the authority to enter into this agreement.

2. Product Information

We strive to provide accurate product descriptions, specifications, and images. However, minor variations in color, texture, or size may occur due to screen resolution and batch differences in fabric.

3. Pricing and Payment

All prices are listed in [INR/USD/Other] and are exclusive of applicable taxes (GST, VAT, duties, etc.).

Bulk pricing or wholesale discounts apply as per the quantity slabs mentioned on product pages or agreed in writing.

Accepted payment methods include: Bank Transfer, UPI, NEFT/RTGS, and approved payment gateways.

Orders are processed upon receipt of full payment or agreed advance.

4. Minimum Order Quantity (MOQ)

All orders must meet the minimum quantity requirement mentioned per product or category.

Custom orders or special designs may have different MOQs and production lead times.

5. Order Confirmation & Cancellation

Orders will be confirmed via email or invoice once payment is received.

Orders cannot be cancelled once production or packaging has begun.

In case of urgent cancellation requests, please contact us within 24 hours of placing the order. A cancellation fee may apply.

6. Shipping and Delivery

We ship via reliable logistics partners, and all shipping charges are borne by the buyer unless otherwise agreed.

Estimated delivery time will be provided after order confirmation.

We are not liable for delays caused by courier services, customs, or natural events.

7. Returns & Exchanges

As this is a B2B platform, returns and exchanges are only allowed in case of manufacturing defects or incorrect deliveries.

Claims must be raised within 3 days of receiving the goods, with proper evidence (images/videos).

No returns for custom-cut fabrics, dyed/printed items, or specially tailored orders.

8. Intellectual Property

All content, product designs, images, and branding on our website are the intellectual property of [Your Company Name]. Any unauthorized use, copying, or distribution is strictly prohibited.

9. Limitation of Liability

We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products, including delays, loss of profit, or business interruption.

10. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes will be subject to the exclusive jurisdiction of the courts in Surat.

11. Amendments

We reserve the right to update or modify these terms at any time without prior notice. It is your responsibility to review them periodically.